Services

JOMAX provides its clients with highly specialized recovery services designed to meet their particular needs. By focusing on what we know and do best, we are able to provide services that are timely and results driven.

New Account Placements

We accept new accounts by mail, fax, or email. You may provide us with either a paper or scanned copy of all relevant documents, or send us your original file, which will be immediately returned to you once we have scanned copies into our document management system. We start our recovery efforts on your accounts upon receipt and send you written acknowledgment of each account placed with us.

Technology

The backbone of our success lies in our strong commitment to technology. We have invested in the systems needed to provide superior service and exceptional results to our clients. This technology includes a state of the art collection system that enables rapid access to account information, including scanned documents. Our clients have 24/7 access to all account information over our secure, web based server. In addition, through the use of our web based strategic voice broadcasting system, we harness the power of VolP (Voice over IP) to enhance our internal efforts to make right party contacts, resulting in higher recovery rates for our clients. We also provide a variety of payment options to debtors, such as the ability to make payments online or to maintain a payment plan through automatic, recurring deductions from their checking, savings, and/or credit card account.

Skip Tracing and Asset Investigation

JOMAX has the most comprehensive databases at our fingertips. Skip tracing and asset investigations are performed on all recovery accounts placed with our firm at no additional cost to the client. In order to collect effectively, skip tracing and asset investigations are always necessary.

Attorney Forwarding

With your authorization, we will initiate legal action when there is a good possibility of actual recovery. Legal action is only an option after all regular methods of collection have been exhausted. We have a nationwide network of bonded law firms who will pursue your account through litigation. In the event litigation is filed, the case will continue to be handled on a contingency fee basis. While the client’s out of pocket expense is limited to court costs, all court costs advanced by the client are returned first from funds recovered. We emphasize the pursuit of assets through post judgment liquidation. Our attorneys will not stop once a judgment is obtained.

Post Judgment Enforcement

If judgment has already been obtained as a result of a third-party action filed during the claims process, we
are experienced in enforcing post judgment recovery through legal processes, including liens, abstracts of judgment, wseizure orders, wage garnishment, and debtor examinations. We employ a wide variety of effective judgment collection strategies to get the money you are owed.

Credit Bureau Reporting

In accordance with the Fair Credit Reporting Act (FCRA) we report delinquent accounts to the national credit bureaus on a monthly basis. This derogatory information remains on a debtor’s credit report for a period of up to seven years. This information will alert any credit grantor when an individual applies for credit. This provides additional leverage in recovering your money.

Online Access and Reporting

Online access to files via our secure web server allows you to monitor your recovery accounts 24/7 with password protection. You will also receive regular, up-to-the-minute status reports, which will keep you on top of our recovery efforts. Information is provided at your convenience, not ours.

Fees

All recovery accounts are worked on a contingency fee basis. If we do not collect, you do not pay. Our fees are among the most competitive in the industry, but even the lowest fees will not make up for uncollected accounts and poor service. Delivering outstanding service and recovering your money, promptly and proficiently, is the JOMAX advantage.

Settlements

Negotiated settlements are only accepted with your prior authorization and all funds recovered by us are deposited into a trust account. Disbursements are paid to you by the 10th of the following month to ensure that all funds have cleared our bank. We remit the full amount recovered, less our contingency fee however, if you prefer, we may remit gross and bill for our fee.

Surety and Fidelity Recovery

An in-depth understanding of surety and fidelity claims, indemnity agreements, underwriting documents, applicable statutes and relevant case law is essential to the effective recovery of surety and fidelity losses. Our extensive surety and fidelity claims and recovery experience uniquely qualifies us to aggressively pursue recovery, not only from the principals and individual indemnitors, but also from potentially liable third parties.

Speed, persuasiveness and perseverance are the keys to our recovery success. We stay on top of delinquent principals and indemnitors, aggressively pursuing the recovery of your money through expert investigation and negotiation.

Insurance Subrogation

JOMAX provides total subrogation support for our clients. We can take the place of an in-house subrogation department or we can handle overflow files when a backlog occurs. Additionally, we can be a solution to one or several aspects of your subrogation needs.